07 Aug Systems
Having the right systems in place can change the way your business operates. This month’s ‘All About Awesome’ column is all about how to run your business like a finely oiled machine.
You chose to go into business so you could live the life you’d always dreamed of, but instead of you running your business, your business is running you. Hmmm. THAT won’t work for long now, will it?
So, then you put some staff on to take off the pressure, but you didn’t get the results you’d hoped for. Did you hire the wrong person you wonder? Nope. You didn’t have your systems in place. Your team will work with your systems, and your systems will run your business for you. Here’s some steps you can take towards automating your business today:
Get it out of your head – now! Great systems and processes can, not only save you time and money, but increase your income. And a funny thing happens when you write things down, you often think of even better ways to do them! Sounds like some great reasons not to procrastinate, right?
Be prepared to document everything. Write down how to answer the phone, how to save a file in your computer, how to process your payroll – even how you make big decisions. Your aim here, is to be able to ‘drop’ any team member into any role, give them a process, and have them be able to run with it.
Be proactive. Understand that what is obvious to you, may not be to someone else. Anticipate problems, and create pathways for a solution. Revisit your processes regularly with the people who are using them to understand if they are effective or if they require modification.
Share it. Put all your processes together in a manual, and have your team members access it regularly. Train everyone regularly. Make sure there is a process in place that clearly shows how to update these documents so you have the most recent evolution at your fingertips, should it be required.
Having great processes is an awesome way to leverage your current resources. There’s no denying that this can be an overwhelming task when it is in front of you, so just take it one step at a time.
You know the quote – “Tip toe if you must, but take the step”. You will thank yourself later, I promise! And remember, there’s no reason you need to do these things alone, so do join in the conversation. I’d love to hear about your goals, challenges and successes.